Delivery Policy

  • Only such products are considered available for sale as are displayed in the Shop.
  • The products on the website are either in physical form as described in the product details, or in digital form available as downloadable digital products in Account > Downloads.
  • Products are delivered or made accessible after being purchased using any of the available payment options. Digital products are made accessible within a reasonable time (usually within five days of placing the order), to be downloaded through buttons, links, or external links on the website and/or in an email from the website. Physical products are delivered within a reasonable time (usually within five weeks of placing the order) to a valid address. No item will be delivered to a P.O. box.
  • An order, having its status changed to ‘Completed’ in Account > Orders, indicates that the delivery process has been finalized. This means that in the case of a digital product, the product has been made available for download, and in the case of a physical product, the delivery service has confirmed the completion of delivery of the purchased item to the customer’s designated address.
  • Shipping is free to all territories except Antarctica, Bhutan, Bonaire, Saint Eustatius and Saba, Brazil, British Indian Ocean Territory, Cuba, Curaçao, Falkland Islands, India, Isle of Man, Niue, Northern Mariana Islands, Pitcairn, Saint Martin (French part), Tajikistan, Tokelau, Turkmenistan, US Minor Outlying Islands, and Western Sahara.
  • Physical products are not sold if your shipping address is in Ascension, Bouvet Island, French Southern Territories, North Korea, Saint Barthelemy, Svalbard And Jan Mayen, and Tristan da Cunha.
  • In this policy, reasonable time means the time that would necessarily be required to get a job done, owing to prevailing conditions, circumstances, and course of events.
  • Words, terms, and phrases used in this policy have the same meanings and inclusions as those assigned to them in the terms and conditions.

Effective since: 2024-04-04